Most online transfer platforms ask for a card number at the moment of booking. We do not. There is no deposit, no card details are stored, and payment is made in the vehicle once the transfer is finished.
It removes the part of the transaction that carries the most risk for you. You are booking a service in a country you may not know, often from a website you have just found. Handing over card details at that point requires a great deal of trust in a company you have no history with. Paying at the end reverses the order: we deliver first, you pay afterwards.
The opposite. Plans change, flights are cancelled, and a booking that holds no money is far easier to unwind for both sides. A message is enough.
Since nothing is held up front, the one thing that matters to us is notice. If your plans change, tell us as early as you can so the vehicle and driver can be reassigned. That is the whole arrangement.
You pay the driver at the end of the journey. The amount is the one agreed at booking — nothing is added for traffic, a longer route or waiting time.
Our call centre is open 24/7 across İzmir and the North Aegean. The same number answers at any hour of the night.